• Consumer Duty Diagnostic
  • Consultant Portal
Consumer Duty Diagnostic
  • Consumer Duty Diagnostic
  • Consultant Portal
  • The Consumer Duty Diagnostic

    Define a new path to growth and compliance

    Complete your free Customer Duty Diagnostic

    Discover your CD-score and how to drive customer-led, earned growth and compliance
    – all in less than 10 minutes!

    Join our LinkedIn community!
    Take part in the discussion around customer transformation, growth and regulatory compliance.

  • The Consumer Duty Diagnostic helps you to assess, quantify and easily report on the customer-centric readiness and compliance status of your organisation – and to define a new path to sustainable business growth. The Consumer Duty Diagnostic is a derivative of the C-change diagnostic. You can find out more about C-change best practices and case studies in leading business book, the Customer Catalyst.

  • Packages

    Free

    Free access to the Consumer Duty Diagnostic tool

    Receive your free report immediately upon completion

    Compare your results with colleagues

    Complete now

    Partner

    Branded partner portal

    Branded reports

    Unlimited sends to customers

    View customer reports

    £5K per annum

    Get in touch

    Partner Plus

    Branded partner portal & reports

    Unlimited sends to customers

    View aggregated customer reports

    Download aggregated customer datasets

    £10K per annum

    Get in touch

    Enterprise

    Company branded portal and reports

    Aggregated view of scores across employees

    Full download of data for further analysis

    £20K per annum

    Get in touch

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    An official partner of the Consumer Duty Alliance

  • CSR Commitment

    As part of its ongoing CSR commitment, The Consumer Duty Diagnostic donates 10% of all income to charitable causes. As the diagnostic grows in adoption, we will create a charity fund to be distributed among a number of worldwide charities on a periodic basis, which will feature on this website.

    Our first featured charity, which has already received a small donation from us, is Toilet Twinning. Every day, over 700 children under 5 die from diarrhoea linked to unsafe water, sanitation and poor hygiene. Toilet Twinning funds hygiene education via community-led workshops and sourcing local materials for families and communities to build their own toilets, access clean water and learn about hygiene – a vital combination that saves lives.

    Image source: toilettwinning.org

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